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Proudly Serving the Phoenix Area Since 1976
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Residential Service
We serve and specialize in residential service and maintenance

Heat Pump Repair in Peoria, AZ

Maximize your comfort with heat pump repair in Peoria, AZ from A & A Cooling & Heating LLC. Our team provides Heating and AC Repair—call for service now!

Expert Heat Pump Repair in Peoria, AZ

When your heat pump falters, your home’s year-round comfort is immediately compromised. In Peoria, where temperatures can swing from scorching summer highs to chilly winter nights, a reliable heat pump isn't a luxury—it's essential. A system that struggles to cool in July or fails to heat in January can disrupt your life and lead to frustratingly high energy bills. A & A Cooling & Heating LLC understands the urgency and discomfort a malfunctioning heat pump can cause. With decades of experience serving the Phoenix area, our team provides prompt, professional heat pump repair services designed to restore your comfort and your system's efficiency quickly and correctly.

Common Heat Pump Problems We Solve in Peoria

Heat pumps are complex systems, and when they malfunction, they often display distinct warning signs. Recognizing these symptoms is the first step toward getting a solution. If you notice any of the following issues, your system likely requires professional attention.

  1. Blowing the Wrong Temperature Air: One of the most common complaints is a heat pump blowing cool air when in heating mode or warm air when set to cool. This can indicate a variety of problems, from a reversing valve failure to low refrigerant levels.
  2. Unusual or Loud Noises: Your heat pump should operate with a consistent, low hum. Sudden grinding, squealing, or banging noises often point to mechanical failures, such as a worn-out motor bearing or a loose component that needs immediate repair to prevent further damage.
  3. Constant or Infrequent Cycling: A system that turns on and off too frequently (short cycling) or one that runs constantly without reaching the set temperature is not operating efficiently. This could be caused by anything from a clogged filter to an improperly sized unit or a faulty thermostat.
  4. A Sudden Spike in Energy Bills: If your utility costs have unexpectedly increased without a change in your usage habits, your heat pump may be the culprit. A struggling system works harder and consumes more energy to produce the same results, signaling an underlying inefficiency that needs to be diagnosed.
  5. Ice Buildup on the Outdoor Unit: While a thin layer of frost can be normal and is managed by the defrost cycle, a thick accumulation of ice, especially in mild weather, suggests a problem. This could be due to restricted airflow, a faulty defrost control, or low refrigerant.
  6. Foul or Burning Odors: Musty smells can indicate mold or mildew growth within the indoor unit, while a burning or electrical odor is a serious red flag that points to overheating components or wiring issues that require immediate shutdown and professional inspection.

Simple Troubleshooting Steps Before You Call

Before scheduling a service call, there are a few simple, safe checks you can perform that may resolve minor issues. These steps can sometimes save you a service visit or help our technicians diagnose the problem faster when they arrive.

First, check your thermostat. Ensure it is set to the correct mode ("Heat" or "Cool") and that the temperature setting is appropriate. A dead battery in a digital thermostat can also cause the system to stop responding.

Next, inspect your air filter. A severely clogged air filter is a leading cause of poor performance, restricting airflow and forcing the system to overwork. If the filter is dirty, replacing it is a simple fix that can dramatically improve efficiency and performance.

Finally, check your circuit breaker. A power surge or tripped breaker can cut power to your heat pump. Locate your home's electrical panel and see if the breaker connected to your HVAC system has been tripped. If it has, you can reset it once. If it trips again, do not reset it a second time, as this indicates a more serious electrical problem.

When Professional Heat Pump Repair is Essential

While basic troubleshooting can solve simple problems, most heat pump malfunctions require the expertise of a trained technician. It is crucial to seek professional service for issues that persist after your initial checks or for any problem that involves the system's core components.

If you notice hissing sounds or visible leaks around your unit, you likely have a refrigerant leak. Refrigerant is a controlled substance and can only be handled by a licensed professional. Likewise, any electrical smells, frequent breaker trips, or loud mechanical noises demand immediate expert attention to ensure your safety and prevent catastrophic system failure. Attempting to repair these complex issues without the proper tools and knowledge can lead to further damage, void your manufacturer's warranty, and create significant safety hazards.

Our Comprehensive Heat Pump Repair Process

A & A Cooling & Heating LLC believes in a transparent and thorough repair process that keeps you informed and confident from start to finish. When you trust us with your heat pump repair, our goal is to provide a seamless experience that restores your comfort with minimal disruption. Our process begins with a detailed diagnostic inspection. A certified technician will systematically examine your entire system to pinpoint the exact cause of the malfunction.

Once the problem is identified, our technician will explain the issue to you in clear, understandable terms. We will outline the necessary repairs and provide a straightforward explanation of the work required. We then proceed with the repair using high-quality parts and industry-leading techniques to ensure a lasting solution. After the repair is complete, we test the system thoroughly to verify it is operating at peak performance and efficiency, ensuring your home is comfortable once again.

Deciding Between Heat Pump Repair and Replacement

A common question homeowners face is whether to repair their existing heat pump or invest in a new one. Several factors influence this decision. The age of your unit is a primary consideration; if your heat pump is over 10-15 years old, it may be approaching the end of its reliable lifespan. The frequency and cost of repairs are also critical. If you find yourself scheduling repairs multiple times a year, the cumulative cost could be better invested in a new, more efficient system. Finally, consider the unit's efficiency. An older, less efficient model costs more to operate each month, and a new, high-efficiency unit can provide significant long-term savings on your energy bills. We can help you weigh these factors to make an informed choice that is right for your home and budget.

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Customer Reviews

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A & A is professional, fast, and honest. They have a hometown work ethic and take care of you almost like family! Dave is a great tech and I would recommend him to anyone. We had our AC go out and they came out and stayed past 7 pm to keep us cool on a day when temps were going to reach 105! THANK YOU!

Richard Champ
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Excellent service, they are very dependable and upfront about the work. I would highly recommend this company for any heating or cooling issues. Being a snowbird it’s often scary finding reliable services, this is one company you can count on.

Kathy S
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A & A is professional, fast, and honest. They have a hometown work ethic and take care of you almost like family! Dave is a great tech and I would recommend him to anyone. We had our AC go out and they came out and stayed past 7 pm to keep us cool on a day when temps were going to reach 105! THANK YOU!

Jamie S
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